5. CONTACT PAGE

We're Here to Help

Real people, real answers. Our support team responds to every message within 1 business day — usually much faster.

Email: support@gridproofsupply.com

Mail: ValueUp Inc., 264 Queens Quay W, Unit 325, Toronto, ON, Canada

Support hours: Monday–Friday, 9am–5pm ET

Before you write in:

• Where's my order? Check our Track Your Order page first — it has live tracking for every shipment.
• Want a refund? We honor a 30-day money-back guarantee on every order. Just email us your order number.
• Question about a product? Ask away. We'll give you a straight answer, including whether a product is right for your situation.